There is a major global shift in economies which makes the service sector to emerge than ever before. In a competitive service economy, frontline employees have to play a crucial role in leading businesses to success by ...

The leadership style of a leader will not only affect to achieve organizational goals, but also employee performance. But in management research area the Participatory Leadership had played an extensive role and it ...

This article explores how Multi-Method qualitative research supports in-depth qualitative research, the positive and negative implications of the Multi-Method qualitative process in research and discusses the advantages, ...

The topic of Gender Differences, Emotional Intelligence (EQ) and Organizational culture has for some time now attracted substantial interest on the part of academics and practitioners alike. However, while the impact of ...

Employee retention has become a business priority in today’s VUCA world where sustainability of an organization in business is assured with the retention of well trained and highly skilled employees. One industry that ...

The retail industry is a highly competitive and a dynamic industry which evolves continuously. In this sense, it is important to understand how JayKay Marketing Services (Pvt) Ltd (JMSL), also referred as Keells supermarket, ...

This study was carried out based on a private hospital in Sri Lanka and the major goal was to identify the impact of clinical employees' motivation and job performance and thereby make recommendations to take suitable ...

The hotel industry in Sri Lanka is one of the country's most important foreign income generators. In this regard, Rajarata Hotels in Anuradhapura is one of the city's largest hotels, with over a hundred rooms. The hotel ...