Abstract:
The topic of Gender Differences, Emotional Intelligence (EQ) and Organizational
culture has for some time now attracted substantial interest on the part of academics and
practitioners alike. However, while the impact of gender differences on emotional intelligence
on the one hand and the role of organizational culture on the other hand have been studied
separately, there are not many studies that have explored the overall connection among the
three concepts. This study proposes to examine the relationship between the three distinct
variables; Gender differences, Emotional Intelligence and Organization culture which
significantly impacts performance of an organization. It is sought herein to analyze the nature
of the aforesaid relationship and present empirical evidence that will demonstrate that there is
a complex relationship between these three variables.
The research sample was comprised of 110 objects (N=110) which included 55 males (n=55)
and 55 females (n=55) from a leading commercial bank in Sri Lanka. A simple random
sampling method was used to select objects. The relevant demographic information was
obtained by using a personal information sheet. Emotional Quotient Inventory (EQ-i) was
used to ascertain the levels of emotional intelligence among those who participated. Gender
differences in the Emotional Quotient Inventory reveals that there is no significant Gender
Difference in Emotional Intelligence. Further, it also revealed that the culture of the
organization significantly moderated the relationship between Gender Differences and
Emotional Intelligence.