Abstract:
In the competitive business environment managing employee turnover is considered to be an
important task for any organization. For every organization achieving its goals is a must for
survival, in which retention of talented employees plays a major role. The natural tendency is that
people look for diversity and seek challenging jobs with good working environments in new
places. Therefore, managing employee turnover has received considerable attention in every
organization and has proven to be one of the costliest and seemingly intractable human resource
challenges.
A private sector company by the name of ABC (PVT) Ltd, which has high employee turnover in
Machine operators, was selected by the researcher for further investigation of factors contributing
to turnover intention.
The objective of this research is to identify the impact of job satisfaction on the turnover intention
of machine operators in this company. Four factors contributing to turnover intention namely
working conditions, pay and benefits, supervisory support and carrier opportunities were selected
as independent variables in this research.
This is a quantitative research and the data collected from a sample of 199 machine operators
selected from a population of 408 through a closed end questionnaires and data analyzed using
SPSS 25 statistical package. Employees’ concern on working conditions was found as the most
significant factor while employees’ perception on pay and benefits, career opportunities and
supervisory support respectively can be ranked as next significant factors based on the strength of
correlation and level of significance. Based on findings of the research the researcher made
recommendations to the management of this company.
