Abstract:
This research is based on the Sri Lankan tea sector, productivity analysis of bought leaves tea factory,
and requirements for the quality management system implementation for organization development. Due to lack
of studies and the increase more intensity to on this field with the real state of the tea production company and the
attitudes of the employees. This study identifies organizational weaknesses that have arisen from a failure to
follow rules and procedures. By implementing a theoretical foundation system, based on prior literature with the
‘Plane, Do, Check, Act’ model can approach the organization to increase profitability with tangible and intangible
rewards for its future development. Training programs, following standards, new rules and regulations, and
systematic audits introduce as well as through conduct expertise interviews conclude the theory and the model
develop according to the objectives of the study. Analysis of data design in a qualitative manner and data finalized
by thematic analysis.
