Gender Differences in Emotional Intelligence: Moderating Role of Organisational Culture

Abstract

The topic of Gender Differences, Emotional Intelligence (EQ) and Organizational culture has for some time now attracted substantial interest on the part of academics and practitioners alike. However, while the impact of gender differences on emotional intelligence on the one hand and the role of organizational culture on the other hand have been studied separately, there are not many studies that have explored the overall connection among the three concepts. This study proposes to examine the relationship between the three distinct variables; Gender differences, Emotional Intelligence and Organization culture which significantly impacts performance of an organization. It is sought herein to analyze the nature of the aforesaid relationship and present empirical evidence that will demonstrate that there is a complex relationship between these three variables. The research sample was comprised of 110 objects (N=110) which included 55 males (n=55) and 55 females (n=55) from a leading commercial bank in Sri Lanka. A simple random sampling method was used to select objects. The relevant demographic information was obtained by using a personal information sheet. Emotional Quotient Inventory (EQ-i) was used to ascertain the levels of emotional intelligence among those who participated. Gender differences in the Emotional Quotient Inventory reveals that there is no significant Gender Difference in Emotional Intelligence. Further, it also revealed that the culture of the organization significantly moderated the relationship between Gender Differences and Emotional Intelligence.