Abstract:
With the advancements in Communication technology, the state of the
communications network has become considerably improved. When it comes to
organizations, they are moving towards digitalization, and it leads to a rise in internet usage
within the workplace. employees are misusing company-provided internet instead of using it
for work-related tasks Therefore, the objective of the current study was to identify the impact
of Cyberloafing on Job performance and the mediating effect of self-efficacy. This study
intends to contribute to filling the empirical gap in the existing literature within the Sri Lankan
context. Hence this was a quantitative and cross-sectional study which was based on an
organization in IT industry employees. Data was collected through a structured questionnaire
and 181 employees participated in this study. The data was analyzed by using Statistical
Package for Social Sciences (SPSS). The analyzed results show that there is a significant
negative impact of cyberloafing on job performance while there is a significant impact of selfefficacy as a mediator on the relationship between cyberloafing and job performance.
Furthermore, this study is an initiative of organizational management with the support of
supervisors and colleagues, to take necessary actions to reduce employee cyberloafing. It will
increase productivity, efficiency and reduce time wastage within the organization, and
improve job performance. Moreover, this study was limited only to one particular company
in the IT industry in Sri Lanka. Therefore, the current study suggested that to conduct the
study by considering all organizations in the business world within Sri Lanka to get an
effective output from future research.
