Abstract:
Quality of Work Life (QWL) is becoming an increasingly popular
concept in recent times. It basically talks about the methods in which
an organization can ensure the holistic well-being of an employee
instead of just focusing on work-related aspects. The present study
focus is on Quality of Work Life of the Nurses in Vavuniya General
Hospital (VGH), the available literature express that there is very little
study on Quality of Work Life of the Nurses and no one study Quality of
Work Life of the Nurses in Government Hospitals in Sri Lanka.
Therefore this study attempts to fulfill the above gap. The study
purposes to explore and gain better understanding of QWL in the
Vavuniya General Hospital in Sri Lanka. The researcher collected
primary and secondary data. Questionnaire was as a primary tool for
data collection. 80 nurses responded to the questionnaires. The
quantitative and qualitative analyses were conducted to analyze the
collected data. The study result reveals that most of the dimensions of
the QWL are practiced well. In this study, 61.2% of the respondents
are satisfied with the prevailing QWL in VGH. 61.3% of the
respondents accepted that QWL impact on performance. Further, the
study suggests that the management and Ministry of Health should give
additional care on QWL of their employees to provide higher quality of
service to their patients.