IMPROVING PERFORMANCE OF THE EMPLOYEES THROUGH AN EFFECTIVE PEFORMANCE EVALUVATION

Abstract

The research project is conducted to study the relationship between the effective performance evaluation and employee performance. The objectives of the research projects are (i) find out the relationship between Performance evaluation and employee performance, (ii) to gain theoretical knowledge in performance evaluation, (iii) to find out the factors that contribute towards ineffective performance evaluation, and(iv)to investigate the problem and the solution though survey and recommend steps. Performance Evaluation is one of the key tools for any type of organization which operate in the current dynamic environment of the world. It became one of the crucial strategic means in order to survive and compete for the organization in all sectors. This study was conducted in an organizations comes under the NGO sector.NGOs are established to meet social and economic needs and to fill the gaps in society by addressing the concerns of the disadvantaged and less privileged. Therefore, this study intended to focuses on how an organization in the NGO sector improves employee performance through elaborative and systematic performance evaluation process in qualitative and quantitative means. In addition, this study will provide guidance to carryout future research studies in similar related NGOs. This is a single-case case study, where the entire organization constitutes the case study. The sample size from within the case consisted of the entire current staff .The sources for primary data collection was derived through questionnaires, group interviews and telephone interviews. The sources for secondary data collection were derived from annual reports of the organization, publications and media release of the organization and website of the organization. The research explored the satisfaction level of employees of the organization regarding the current performance evaluation system of the organization. It also intended to find out how performance evaluation is linked with other strategic means to achieve organizational goals. The research intended to explore how the performance evaluation systems of the organization affected the performance of the employees. The effectiveness of the performance evaluation was also examined in this research. With the results from the survey and the comments from the employees, it was concluded that effective performance evaluation will improve employee performance. Recommendations are suggested for this particular organization to conduct effective performance evaluation in order to improve employee performance.