IMPACT OF JOB SATISFACTION ON TURNOVER INTENTION OF OPERATIONAL LEVEL EMPLOYEES: A CASE STUDY OF A GARMENT FACTORY IN SRI LANKA

Abstract

The purpose of this research is to identify the impact of job satisfaction on turnover intention of operational level employees in ABC Company. The design of the research is hypothesis testing, as it explains the nature of certain relationships and to explain the variance in the dependent variable. The main objective of the study is to examine the impact of job satisfaction on turnover intention of operational level employees in ABC Company. The target population consists of all 268 employees. But for the purpose of the study, the researcher selected only 150 operational level employees. Derived from this main objective, there were five specific objectives in this study. In order to achieve the above objectives, six hypotheses were developed based on the previous literature. A structured questionnaire was used to gather information. Once gathered data, then data analysis was done using SPSS version 21 statistical package. To test the hypotheses of the study persons correlation and regression analysis were used.. According to the results of the analysis, it has been noted that except job stress all the other dimensions of job satisfaction are negatively associated with turn over intention. The results and the recommendations of this study provide understanding that how these variables affect the turnover intention and how to reduce turnover rate.