Abstract:
In the modern business environment, organizations have to accomplish
their business activities in a more competitive way. One of the biggest
challenges faced by the modern organizations is to retain satisfied and
productive workforce over the other competitors in the market. In order
to accomplish that it is essential to understand and cater to fulfill their
needs, it is essential that employers pay attention to generational
differences in the workplace. This study attempts to identify the
generational difference between three generations and their behavior
and desires in work related factors within the employment.
The sample of the study consists of 108 employees in Managerial and
line managerial level working in five commercial banks in Sri Lanka.
The independent variable of the study is generations consisted of Baby Boomers, Generation X and Y. The dependent variable is the work
related factors such as Teamwork, Career Development, Work
Engagement and Job Security. To gather data a structured
questionnaire was distributed among the respondents and data were
analyzed by using descriptive statistical techniques and one-way
Enova.
The statistical results of the study showed that perceived expectation of
job security among Baby Boomers is higher than employees belong to
Generation X and Y but the perceived expectation of challenging jobs is
higher among employees belong to Generation X and Y than Baby
Boomers. Results showed that Gen Y was more engaged at work than
Gen X. Gender also plays a major role in work related factors and the
study analysis these factors in detailed.