Abstract:
Competition in the finance and leasing industry of Sri Lanka has
increased to a great extent during the recent past, due to strict
regulatory directions and other macro factors. In order to achieve their
business objectives, Companies in this sector implement different
strategies to improve job performance of the workforce. Training and
development is a key result area (KRA) in human resource
management (HRM), which is aimed at improving job performance of
individuals, teams, and Organizations as a whole. This research is
conducted with the objective of examining the influence of training and
development practices on the job performance of the Branch-inCharges in a leading leasing Company in Sri Lanka. Effective
performance of Branch-in-Charge is a vital factor in achieving the
overall performance the Branch, whilst performance of each Branch
has a direct impact on the overall performance of the Organization. This research has been conducted using the Survey method. A sample
of 45 Branch-in- Charges were selected for this study using random
stratified sampling approach. Primary data has been collected through
the structured questionnaire and secondary data has been gathered
through Management Information System (MIS) reports and human
resource records of the Company. Statistical Package of Social Science
was used for data analysis. Data analysis involved percentages and
bivariate analyzing in the form of cross-tabulation. The findings were
presented in the form of tables and figures. This research identified
training needs analysis, the motivation of trainees, method of training
and evaluation of training as factors of training and development that
have a significant correlation with the job performance of the Branchin-Charges. Training and development practices of the Company have
a strong positive impact on the job performance of Branch-in-Charges
as evident from the sample of 45 personnel used for this research. In
conclusion, this study identified that the job performance of Branch-inCharges can be improved further, through systematic and well-planned
training and development process within a Company.
