FACTORS AFFECTING EMPLOYEE PERFORMANCE: A STUDY OF SENHORA SYNERGIES PVT LTD

Abstract

Senhora Synergies is a company that is involved in manufacturing and exporting tea. The Company is well known for its high-quality export products in the global market. However, for the company to continue to perform at a better level, it will have to maintain the right focus on strengthening its overall performance capability. This is the reason that the study would evaluate the overall factors that would impact employee performance. The company has witnessed that employee performance scores have deteriorated over the past few years. The appropriate steps are needed to be taken to overcome these challenges. With the right focus on these issues, they should be able to strengthen the overall performance levels of the organizations in the future. The study has identified that in general factors such as training and development come from the leadership provided by the management as well as the organizational culture could be considered as factors that contribute to the increase of employee performance in running an organization. They have to play a significant role when it comes to providing the required capabilities for the employees to perform. To identify the key factors that drive performance in this instance, the organization has to be effectively analyzed so that a clear evaluation of the dependent variables and independent variables could take place. The study collected data using a structured questionnaire. They should be able to indicate conclusive insights using contact analysis techniques. The nature of the relationships between the data can be conclusively established through this approach. The study has evaluated data from 80 respondents within the company who was selected randomly. The insights indicate that training and development play a major role when it comes to improving employee performance. There's been identified that the role of the organizational culture, as well as leadership, remains minimum in improving performance. As a result of this, the company has to primarily focus on improving the training and development function to strengthen the overall performance of the employees.