Abstract:
Employees are the major assets of any organization. Every organization needs well trained employees
to perform the activities effectively and efficiently. It is the continuous process of the organizations that helps to
develop skills, knowledge, and abilities. Training and development lead the better performance of employees. The
success of the organizations depends on employee performance. In this globalization era training is crucial for the
competent and challenging business. It is the nerve that needs to help enhancing the quality of work life of
employees and development the organization. Training and development are the crucial factors of enlightening
the employee performance in most organizations. The purpose of the study is to find out the impact of training
and development on employee performance. The study found out that employees are aware about training;
employees are motivated through training; and training and development results into performance. The study
suggested that training and development of all staff should be dynamically followed and made obligatory, and the
employer should give compulsory training programs for all employees to improve performance. The study decided
that there is need for continuous training and development taking into deliberation the opposition, market
dynamics, customer satisfaction, and net promoter score among others. Likewise, this research is aimed at
discovering the above, “impact of training and development’ through studying on the organization of choice. To
guide this study there are problem associated within the organization, the study brings light to a major finding that
staff training, and development needs are not determined, and the objective of the training development program
could be not achieved to some extent. The study seeks to answer the question of how well training and
development has help the overall performance of the organization, the method employed in the training and
development of staff within the organization: what contribution has training, and development made to solve the
problem of deviations in productivity and output within the organization.