Impact of Corporate Social Responsibility on Perceived Organizational Performance with the Mediating Role of Employees’ Organizational Commitment of Bank Employees in Sri Lanka

Abstract

This Study investigates the impact of employees’ organizational commitment on relationship between corporate social responsibility and perceived organizational performance of Bank Employees in Sri Lanka. The 325 samples were collected via a self – administered questionnaire. Descriptive and demographic data analysis, validity and reliability analysis, Preliminary Statistical Analysis, correlation analysis and structural equation model were used to analyze survey data through SPSS software and SPSS AMOS. Findings revealed that there is a significant positive relationship between CSR and perceived organizational performance, CSR and employee commitment and employees’ organizational commitment and perceived organizational performance. Also the finding of the study has shown that employee organizational commitment influences the relationship between CSR and perceived organizational performance as a mediator variable. This study important to the decision makers of the bank should work to improve the policies of the bank and engage in the CSR initiatives, especially in relation to employees of the bank in order to enhance organizational commitment.