Sustainable Attitude and Performance of Employees in Hotel Firms: With Special Reference to Pasikkuda Area of Sri Lanka

Abstract

The hotel industry has enormous economic, social, and environmental effects. To shift hotel enterprises towards sustainability, the perspectives and performance of hotel employees on sustainability must be comprehended and assessed, a topic that has not been exhaustively investigated in previous research. Thus, this study aims to examine the relationship between the sustainable attitude and the sustainable performance of employees. In order to accomplish the objective of the study, primary data were obtained using a questionnaire administered to 150 employees of 6 hotels operating in the Pasikudah area of Sri Lanka. This study used the disproportionate stratified sampling method and the unit of analysis was individual employees. A correlation analysis was used to test the research model. The findings of the study revealed that the sustainable attitude of employees has a significant and positive relationship with the sustainable performance of employees. This research suggested that hotels would pay more attention to forming and shaping the sustainable attitudes of their employees in order to improve their sustainability performance of hotels.