Factors Effecting to the E-Government Implementation - Special Reference to Employees of Provincial Councils in Sri Lanka

Abstract

Technological advancements are exerting tremendous influence globally today. Technology is having an impact on both public and private sectors. As a result, e-government is being implemented in all nations, and technologicalization of government institutions is regarded as crucial. Many countries are interested in shifting from traditional government system to e-government system, especially after the covid pandemic situation. The traditional government system is delayed and costly, with the rapid advancement of information technology, egovernance adaptation is widespread in the nation as a means of minimizing the shortcomings of the traditional government system. E-government is being addressed as though it were a worldwide endeavor, which could provide a challenge. Although it is universalized across the world, its nature varies depending on the environmental imperatives, culture and conditions of individual countries. Therefore, a universal approach is unlikely to be effective in all economic systems. While numerous researchers have done studies on the global setting addressing crucial aspects effecting the deployment of e-government, however, it hasn’t been thoroughly explored in Sri Lanka context. Hence, this research aims to explore critical factors effecting to successful e-government implementation within Sri Lanka Provincial Councils. The research findings are used to give future researchers and marketers better understanding of FCC model factors. In addition, future researchers can apply these influencing FCC model factors within Sri Lanka context to attain successful implementation of e-government.