Abstract:
This article seeks to investigate the causes of high employee turnover in the hospitality industry with the
intention of recommending strategies for the retention of employees. The hospitality sector is characterized
inter alia by high labour turnover worldwide. The researcher adopted a desktop approach to identify causes
of high employee turnover and consequently discussed strategies that hospitality managers can apply to
reduce employee turnover in their establishments. A wide range of secondary sources of data was
consulted to obtain an in-depth appreciation of the problem being investigated. The mainstay for any
professional research must be the utilisation of peer reviewed and edited articles. Therefore, sources of
data for this article included local and international peer reviewed conference proceedings, workshop
proceedings and published articles. Using a literature review, this paper described the research approach
and techniques utilized in this work comprehensively and subsequently, secondary data was systematically
analysed. The article concludes with recommendations to assist hospitality management reduce employee
turnover. This research contributes to literature on employee turnover and prevention in the hospitality
sector.
