Abstract:
The purpose of this article is to present a set of best practices for com petency modeling based on the experiences and lessons learned from
the major perspectives on this topic (including applied, academic, and
professional). Competency models are defined, and their key advan tages are explained. Then, the many uses of competency models are
described. The bulk of the article is a set of 20 best practices divided
into 3 areas: analyzing competency information, organizing and present ing competency information, and using competency information. The
best practices are described and explained, practice advice is provided,
and then the best practices are illustrated with numerous practical exam ples. Finally, how competency modeling differs from and complements
job analysis is explained throughout.
