Abstract:
AI has immensely revolutionized the various human resource practices like, recruitment, employee
engagement during work from home, compensation, benefits, and payroll etc leading to improved decision-making
etc. However, it is imperative to understand the pre-requisites (i.e. skill sets and competencies) that HR
professionals need to possess for successfully adapting AI and working effectively and efficiently in the era of
uncertainty like the COVID times. The paper focuses on gathering insights from professional around the world
in the area of AI and Human Resource Management. The methodology used in the paper is semi structured
interview technique. The results of the study have been used to build the AI-HR readiness framework, which can
be used to design various training programs for HR professionals to achieve a sustainable AI integration into HRM
to ensure better preparedness to deal with uncertainties in business.
