IMPACT OF WORKLOAD ON TURNOVER INTENTIONS OF AUDITORS IN CHARTERED ACCOUNTING FIRM IN COLOMBO

Abstract

This research was done by C.S. Ratnayake (Index No: PQHRM-19-CL-290-45) as a partial fulfillment of Chartered Qualifications in Human Resources Management in the Chartered Institute of Personnel Management in Sri Lanka. Although workload is a major issue in accounting firms most researches have been conducted to assess as to how the workload affects the quality of audits only. But the workload also affects the employee turnover intentions directly or indirectly by mediating other factors. Only a few researches been conducted in accounting firms how workload affects the employee turnover intentions within auditors, especially in Sri Lanka. Researcher intended to find out the impact of workload on turnover intentions of auditors in XYZ Chartered Accounting Firm in Colombo. This study was conducted in quantitative method and a cross sectional survey design was followed. Data was collected through a structured questionnaire. Morgan’s sample selecting technique table was used to select the sample, and the final sample consisted of 234 auditors and 102 responses collected in XYZ Chartered Accounting firm in Colombo. Primary data were analyzed using correlation and simple linear regression with the aid of SPSS. It is found that workload has positive significant impact on turnover intentions. This focuses the attention of the management to make policies to reduce workload through better planning and practices.