Excellence Explored: Pioneering Experiences of a Premier Enterprise

Abstract

This paper traces the success story of the Postgraduate Institute of Management, highlighting what it is, what it offers and what it does differently, in exploring the triple dimensions of excellence, viz, performance, perseverance and pro-activeness. Past, present and future of PIM is logically linked to people, processes and practices. Among the multiple dimensions of PIM, its social responsibility aspect is elaborated by the discussion of its involvement in Tsunami-related development projects. PIM’s vision, mission and values are discussed in related to its “edifice of excellence”. Its five pillars, namely, teaching, research, partnerships, infrastructure and governance are also discussed with linkages to initiatives. Competitive challenges faced by PIM also have been highlighted.