Mediating Impact of Organizational Commitment on Quality of Work Life and Job Performance of Female Employees: Evidence from Apparel Sector

Abstract

In today's competitive business world, the necessity of committed employees has increasingly become a critical factor in fostering a positive work environment, promoting quality of work life, and enhancing job performance. Organizational commitment plays a significant role in promoting employee-related outcomes, yet, there is less conclusive evidence for identifying the elements that enhance or hinder the relationship between quality of work life and job performance, with organizational commitment acting as a mediating factor. This study aimed to investigate the quality of work life and job performance with the mediating role of organizational commitment of small-scale apparel sector female employees in the Kandy District, Sri Lanka. The study was executed with a sample of 217 female employees from small-scale apparel companies in the Kandy District that were selected based on the convenient sampling technique. The primary data for the study were collected using a self-administered questionnaire and were analyzed using correlation analysis, regression analysis, and mediation analysis via a Sobel Test. Based on the findings of the study, it was discovered that quality of work life was significantly and positively related to job performance and Organizational commitment. Further, the organizational commitment was found to be significantly and positively related to job performance confirming that organizational commitment was mediating the relationship between quality of work life and job performance of female employees in small-scale apparel companies in the Kandy District. The findings of this study would be significant for HR professionals in making strategic decisions on improving organizational commitment and enhancing job performance.