Impact of Training and Development Towards Employee Satisfaction in a Selected Finance Company

Abstract

This study looks into the complex dynamics of employee satisfaction at XYZ Finance PLC, with a particular emphasis on the impact of training and development activities. The study adopts a quantitative research design, with data analysis performed using SPSS. Gender, age, educational qualifications, and occupation are investigated as demographic characteristics that influence employee satisfaction. The data, got from 79 responders, reveals a few intriguing results. Gender analysis reveals subtle differences, generating suggestions for gender-inclusive solutions. The age distribution highlights potential disparities in satisfaction levels between age groups, underlining the importance of personalized interventions. Educational qualifications reflect the workforce's diversity, guiding the customization of training programs. The value of role-tailored tactics for job enrichment and career advancement is highlighted by occupation-specific unique features. The research suggests improving on-the-job and off-the-job training programs, instituting systematic work rotation, and emphasizing professional growth pathways. To improve satisfaction in general, recognition programs, inclusive leadership training, and flexible work arrangements are advocated. Continuous monitoring of adaptive organizational methods through staff surveys and feedback channels is recommended. The research provides empirical information and strategic advice to XYZ Finance PLC, allowing them to develop a workplace environment that fosters employee satisfaction and engagement. Understanding and reacting to the different demands of the workforce becomes critical for long­ term success as organizations traverses the changing landscape of the finance industry.