Hybrid Work Arrangements and Employee Digital Performance A Systematic Review and Bibliometric Analysis

Abstract

The Hybrid Work Arrangement (HWAS) is an integration of both remote work and on-site work methods. Especially after the COVID-19 pandemic, the way of conceptualization and evaluation of employee performance has shifted from traditional methods to digital methods with the emergence of concepts like Employee Digital Performance (EDP). EDP reflects employees’ ability to effectively perform tasks via digital platforms, virtual collaboration tools, and technology-mediated processes. The current study addresses: prevailing empirical and conceptual evidence on the relationship between hybrid work arrangements and employee digital performance, examines how hybrid work arrangements influence employee digital performance, and identifies the geographical distribution of research on hybrid work arrangements and employee digital performance. For the methodology of this study, according to Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA), initially, the literature of the articles was reviewed, followed by a Systematic Literature Review (SLR). To meet the research objectives, 104 publications published between 2017 and 2025 were retrieved from the Scopus database, and a bibliometric analysis was conducted. The VOS viewer software is used to visualize the data files. Recent empirical studies reveal that hybrid work generally positively influences employee performance by offering spatial and temporal flexibility and increasing overall job satisfaction. However, the lack of ad-hoc collaborations and delayed communication affects employee performance. By connecting existing literature, this systematic literature review contributes to the emerging body of knowledge on hybrid work arrangements and employee digital performance.