Impact of Technostress on Work Performance and The Moderating Impact of Technostress Inhibitors in Reputed IT Company in Western Province, Sri Lanka

Abstract

The aim of this research is to investigate the relationship between technostress and work performance and the moderating influence on this relationship. Previous research indicates that it is not clear how technostress influences work performance exactly and most of the researchers are stating that there is a negative relationship between these two factors. This research tries to answer how technostress is related to work performance. The study has been carried out in reputed IT Company in Western province Sri Lanka, IT employees with different backgrounds. For this study, 204 samples have been analyzed using SPSS analysis. The results show that there is a positive relationship between technostress and the different levels of work performance. This positive relationship is statistically significant. This was tested by using a correlation and regression analysis. The moderating variable that was used for this research is technostress Inhibitors. The analysis shows that the stress inhibitors had moderated the relationship between technostress and work performance in a way that was less negative. However, the results were significant after running a correlation and regression analysis. Moreover, this study was limited only to one particular company in the IT industry in Sri Lanka. Therefore, the current study suggested that to conduct the study by considering all organizations in the business world within Sri Lanka to get an effective output from future research.