Abstract:
The lack of quality in the production process of
software development isn’t attributed only to the techniques and
technologies, but also to the lack of attention and importance
placed on its members. Thus, this paper presents a process model
for Human Resources Management focused on improving the
quality of software development. Its preparation was based on
areas and expected results of the process of human resource
management present in the Reference Model for Brazilian
Software Process Improvement (MR-MPS)1
. In order to
contribute to its understanding and use, it is presented a
comparative study with other models present in the literature
and identify their benefits and problems with an application in
two software development projects.
