Abstract:
Human resources are considered to be amongst the most important assets of
every organization as they determine organizational success and productivity.
High level of employee turnover among operational level employeeshas been
identified as a contemporary management issue which can be seen common in
apparel sector in Sri Lanka resulting both intangible and tangible costs to the
company. Existent literature supports several studies that have been conducted
in different fields to identify the relationship between job satisfaction and the
employees‟ intention to leave which leads to turnover. This study was
intended to investigate the factors affecting employees‟ intention to leave at
one of the leading apparel manufacturing companies in Sri Lanka in fact data
had been gathered from 120 operational level employees using a
questionnaire. Better working conditions, opportunities for training and
Higher Salary and other benefits were identified as the major determinants of
employees‟ intention to stay. Gender, age and educational qualifications were
identified as moderators that do influence the employee‟s intention to leave or
stay. Later, the study is provided with recommendations on how to retain
operational level staff by making them satisfied to the best. At last, it is
concluded by indicatinginsights for further research.
