Abstract:
This paper investigated the concept of digital transformation in Human resources management and
how new technologies are helping various HR functions and its employees. The study is descriptive in nature and
secondary data has been used like company reports, web sources, expert blogs and research papers. The study has
explored the concept of “SMACI”THE WEB OF TECHNOLOY, the use of Artificial Intelligence (AI),HR
Chatbots, Machine Learning, Robot process automation(RPA) in making the basic functions of human resource
management (recruitment, screening, interviewing, Onboarding) smarter, faster and effective. The study also
contributed in the literature by exploring the various tools which are used by the companies for the advancement and
development of HR department. The benefits of having digital transformation in Human resource management,
possible barriers or challenges a company has to face while transformation and solutions to overcome those
challenges has also been explored with the examples of Indian companies and their innovation in businesses.
