Abstract:
This paper critically reviews the literature on managing diversity through human
resource management (HRM). We discuss the major issues and objectives of managing
diversity and examine the state of human resource diversity management practices in
organizations. Our review shows that inequality and discrimination still widely exist
and HRM has focused mainly on compliance with equal employment opportunity
(EEO) and affirmative action (AA) legislation. Less attention has been paid to valuing,
developing and making use of diversity. Our review reveals limited literature
examining how diversity is managed in organizations through effective human
resource management. We develop a framework that presents strategies for HR
diversity management at the strategic, tactical and operational levels. Our review also
discusses the implications for practice and further research.
