Abstract:
The purpose of this paper is to examine the use of artificial intelligence (AI) in human resource
management (HRM) in the Global South. Multiple case studies of AI tools used in HRM in these
countries in recruiting and selecting as well as developing, retaining and productively utilizing employees
have been used. With AI deployment in HRM, organizations can enhance efficiency in recruitment and
selection and gain access to a larger recruitment pool. With AI deployment in HRM, subjective criteria
such as nepotism and favoritism are less likely to come into play in recruitment and selection of
employees. AI deployment in HRM also has a potentially positive impact on the development, retainment
and productive utilization of employees.
