THE GROWING ROLE OF ARTIFICIAL INTELLIGENCE IN HUMAN RESOURCE

Abstract

The adoption and integration of technology with business is no longer a matter of choice but rather one of survival. Since times, businesses are aligning technology with business goals to ensure business continuity, survival and growth. Technological advancements have entirely reshaped and restructured the organization by making their business operations highly integrated and streamlined than even before. These technological advancements in business are bringing machines and humans more closely along with exploring ways of utilizing it to improve their productivity, ease and efficiency. The inclusion of Artificial Intelligence (AI) in business is an example of such business transformation. The organizations that have already using Artificial Intelligence (AI) in their business operations have witness a progressive transformation of their core processes such as Supply chain and logistics management, marketing, finance, production and operation management, research and development(R & D) and other business operations, The Human Resource (HR) department is also not left behind in the race. Today the Human Resource (HR) professionals are focusing more on the importance of optimizing the combination of human and automated work for an intuitive work environment. As the organizations are adopting artificial intelligence into their Human Resource (HR) process at a varying rate, it is important for the Human Resource (HR) professionals to understand and prepare themselves for these technological changes, which are redefining their organization and workforce characteristics. Artificial Intelligence (AI) based Human Resource (HR) technology help the organization to yield both short term and long term benefits. Artificial intelligence provides Human Resource (HR) departments to transform employee experience empowering managers to take consistent decisions solve critical business challenges, automating repetitive tasks, and building customized training module and assist Human Resource (HR) managers for taking more efficient decisions in talent development. This research paper tries to underline the growing importance of Artificial Intelligence (AI) in human resource management (HRM) and aims to explain how artificial intelligence has been integrated into different functions of human resource. The researcher has used secondary data where the data was collected from research papers, publications, websites, HR blogs, survey reports etc. The research paper is descriptive in nature. The research study has concluded that Artificial Intelligence (AI) plays a significant role in carrying forward the Human Resource (HR) functions right from procurement to performance management and thus there is a growing need of integrating Artificial Intelligence (AI) in Human Resource Management (HRM).