Factors Affecting Employee Engagement: A Study of ABC Bank PLC

Abstract

Employee engagement is all about an employee’s cognitive, emotional, and behavioral involvement, in other words, an employee’s head, heart, and hand involvement to his/her organization and the job. Employee engagement has become a buzzword in management circles because of its consequences such as employee job performance and organizational financial performance. The main aim of this paper is to identify the factors affecting employee engagement. High performance work practices, leadership, financial and non-financial rewards, work life balance and trust are the identified factors of employee engagement. A population gap, unearthed, related to a public listed bank in Sri Lankan. Identified research gap was bridged with a sample of 100 managerial employees, i.e. the unit of analysis. This is a cross sectional study. The purpose of the study is hypothesis testing. The type of investigation is correlational. The time horizon of the study is cross-sectional in a non-contrived study setting with minimal researcher interference.