Relationship between Perceived Superiors’ Trust and Job Satisfaction of Remote Working Employees: Evidence from a Leading Software Development Firm in Sri Lanka

Abstract

The extant literature on factors affecting the job satisfaction of the remote employees/ employees working from home has mainly focused on the strategic level, with little research exploring employee experienced superiors’ trust on them and its relationship with the job satisfaction of remote employees. Perceived superiors’ trust is considered to result in higher levels of job satisfaction of remote employees. In consistent with this stream of research, this study aims to find the relationship between the superiors’ trust and the job satisfaction of remote working employees. For this purpose, data were collected through a five-point Likert scale measurement survey questionnaire from a sample of 103 employees of ABC company, a leading organization in the IT industry in Sri Lanka. The correlation coefficient was applied to identify the relationship between variables. The findings reveal a positive relationship between perceived superiors’ trust from the employee point of view and the job satisfaction of remote employees. The research contributes to the literature by providing a differentiated insight into the relationship between superiors’ trust and job satisfaction. Theoretical & managerial implications along with limitations and recommendations for future research have also been discussed in this paper.