The Effect of Human Resource Practices in Achieving Organizational Excellence A Study in Private Hospitals in Anuradhapura Town

Abstract

The study explores the effect of human resource practices on organizational excellence in private hospitals in Anuradhapura. This research is conducted as quantitative survey to examine the effect of human resource practices such as training and development, recruitment and selection, compensation management, and performance appraisal. The research is conducted by issuing self- administered questionnaires distributed among senior management, middle- level management, nurses and subordinate/support staff in five private hospitals in Anuradhapura. Structured questionnaires were distributed to 220 respondents using a random sampling method. Data is analyzed using Reliability, Normality, validity, correlation, regression analysis to determine the effect of Human Resource Practices on Organizational Excellence. Findings show that the HR Practices of recruitment and selection and performance appraisal significantly contribute to organizational excellence while training and development and compensation management insignificantly contributes to organizational excellence according to the private hospitals in Anuradhapura town