Abstract:
The banking sector in Sri Lanka faces increasing challenges in maintaining profitability due to evolving
economic conditions, regulatory pressures and workforce dynamics. Employee motivation and job satisfaction
play a crucial role in driving organizational performance and specific impact on banks profitability remains
underexplored. This study addresses this gap by examining how key motivation factors including remuneration,
job achievement, job security and work environment alongside job satisfaction elements such as job autonomy,
workload, performance and status measured using Return On Assets (ROA). A quantitative research approach was
employed with data collected via an online survey distributed to randomly selected employees from six banks in
Sri Lankan Western Province. A total of 1000 questionnaires were disseminated and received 372 valid responses.
The data were analyzed using frequency analysis and multiple linear regressions to assess connection between
independent and dependent variables. Findings indicate that employee motivation and job satisfaction positively
influence bank profitability. Notably, remuneration and job performance demonstrate a statistically significant
impact on financial performance. These results underscore the importance of fostering a work environment that
prioritizes employee wellbeing and engagement to sustain profitability in service-oriented organizations
