Impact of Workplace Diversity on Employees Job Performance at Regional Development Bank Head Office, Sri Lanka

Abstract

Workplace diversity is a critical factor influencing organizational performance and employee productivity in the contemporary corporate standpoint. It is described the impact of workplace diversity on the job performance of management-level employees at the Regional Development Bank (RDB) Head Office in Sri Lanka. Specifically, it explores how demographic diversity (age, gender, ethnicity) and cognitive diversity (educational background) influence management level employees’ job performance. The study is a quantitative one to provide a comprehensive understanding of the relationship between workplace diversity and management level employees’ job performance. Findings are expected to reveal both the benefits and challenges associated with workplace diversity, highlighting key factors that enhance or hinder managerial efficiency. The study focuses on providing practical recommendations for leveraging workplace diversity to improve employee engagement, decision making, and overall organizational effectiveness at RDB. The research contributes to the existing literature on workplace diversity in the Sri Lankan banking sector and offers insights for policymakers and HR professionals to foster an inclusive and high-performing work environment.