Abstract:
COVID-19 has impacted the way organizations operate their businesses as
well as how they interact with their workforce. Employee experience is no
longer a HR buzz word, but it has become an important driver in productivity
and engagement at the workplace. The paper aims at identifying employees’
experiences during the pandemic and the approaches which the companies
and managers have laid down to assist the employees during the period. More
than ever, digital transformation has been an area where organizations are
focusing on to ensure business continuity especially with a significant num ber of the world workforce working from home. The paper uses secondary
data for in the analysis and analysis of existing studies to analyze the chal lenges affecting the employees’ experiences
