Abstract:
This study aims to investigate the impact of Human Resource Management Practices (HRMP) on improving Employee Performance (EP).
The study is accomplished by hypothesizing the impact of HRMP on EP, additionally, this impact is theorized to be mediated through job
satisfaction. Employee engagement is also taken into account because of the potential moderating effect it has within the theorized model.
Data was collected from 480 questionnaires which were distributed among commercial banks’ workers in Jordan and were analyzed using
structural equation modeling techniques (SEM), path analysis, and confirmatory factor analysis (CFA). Analysis of a moment structures
(AMOS) software version 24 was applied to complete our analysis. The results show that HRMP had a positive impact on EP, as well as
job satisfaction and its components (job stability and job enrichment). The mediating role of job satisfaction (enrichment and stability)
was discovered. Finally, employee engagement emerged as a moderating variable linking HRMP and EP. The findings of this study show
the importance of the role played by job satisfaction and employee engagement in achieving human resources performance goals. Future
analysis is recommended to gain deeper insight into the relationship between HRMP, job satisfaction, worker training, and performance
appraisal.
