Abstract:
There is a growing concern about the relationship of servant leadership and employee loyalty recent years, but few are
focusing on the intervening mechanisms between them. Especially in China, research on such mediating variables is
nearly blank. In this paper, we make our attempt on detecting the role in such relationship by empirical studies through
186 samples using the structural equation model (SEM) method, and reach two conclusions: servant leadership is sig nificantly positive correlated with employee loyalty; employee satisfaction is found to play mediating role which occu pies 77% of the total effect between servant leadership and employee loyalty. Our result shows that, to improve em ployee loyalty, the managers should not only develop their servant leadership style, but also take into consideration the
individual needs to improve psychological satisfaction
