Abstract:
This study aims to identify talent criteria at commercial banks in Vietnam and build a scale of factors affecting talent retention. By qualitative research
method through expert interviews and non-parametric testing to determine the relationship between factors affecting talent retention at commercial
banks in Vietnam. The research has identified the following four factors influencing talent retention: Job satisfaction, Motivation, Commitment and
Loyalty. In addition, the study surveyed the Snowball sampling method and collected 877 satisfactory questionnaires, performed quantitative research
and tested the linear structural model of SEM. Research results show that among the factors that affect talent retention, job satisfaction is the most
influential, followed by commitment, loyalty and work motivation. The research’s contribution helps bank leaders to have appropriate policies to
retain their bank’s talents
