Abstract:
The universalistic perspective of human resource management practices perceives that a set of
practices can achieve competitive advantage and firm performance. This study sought to investigate
the relationship between best human resource practices and firm performance. A descriptive survey
research design was used to gather primary data using self-administered questionnaire. The study
population (n=312) was comprised of non-executives, executives, managers, and top management
from seven major insurance firms at headquarters in the Klang Valley, Malaysia. The study found that
performance appraisal, internal communication, SHRM alignment in the organization, and career
planning were the human resource management best practices
