Abstract:
The evolution of technology has encouraged organizations to use human resource information
systems (HRIS). HRIS is perceived to contribute to the effectiveness of manpower activities (hu man resources planning) in organizations. This paper interviewed two HRIS managers in the hos pitality industry in Greater Region (Ghana) to identify the benefits, contributions and the challenges
of HRIS. It was revealed that HRIS identified unfilled positions, accurately analyzed each job posi tion and its job title in the organization, providing insight into organizational training needs, se lected the right persons to be trained at the right time, evaluated the effectiveness of training pro grams and made faster and better decisions about successor ranking. It was therefore concluded
that HRIS played a major role in the management of human resources. Organizations should inte grate HRIS with other organizational systems to facilitate speedily sharing of information and de cision making.
