Factors Affecting to Job Satisfaction of Banking Employees in Sri Lanka

Abstract

Employees are the backbone of any organization. They are the most precious and important asset among all the assets of any organization. Job satisfaction is a part of employee life satisfaction. So the employee job satisfaction becomes one of the top priority issues in the banking industry. Therefore, the study aims to identify the level of job satisfaction of banking employees’ in private and public banks in Sri Lanka with reference to Anuradhapura District. All employees who are working in both public and private banks in Anuradhapura District were the population of the study and out of them 226 employees were selected as sample of the study based on stratified sampling technique. Data were processed through number of rigorous analysis to derive a robust conclusion. The findings of the study indicated higher level of job satisfaction of public sector banking employees than private sector employees in Sri Lanka. Further study regression result highlighted statistically significant impacts of work itself, salary, job security and recognition on employee job satisfaction in baking sector Sri Lanka, however possibility of growth and working conditions no longer make significant impacts on employee job satisfaction. Finally, study identified salary as a greatest explanatory variable of employee job satisfaction in banking sector, Sri Lanka.