COMMUNICATION AS A VERITABLE TOOL FOR EFFECTIVE HUMAN RESOURCE MANAGEMENT IN ORGANISATION

Abstract

The role of effective communication in organisations cannot be relegated to the background. Communication is life wire and engine room of every organisation because it ensures the sustainability and link by which management clearly expresses the mission, philosophy and goals of the organisation to its staff, and through it workers socialise and share ideas and information needed to achieve their clearly defined duties and responsibilities. It is in line with the above assertion that this paper examines the veritability of communication on human resource management in organisation. The research adopted the qualitative research, as it reviews the literature relating to organisational behaviour and human resource management. After critical x-ray of related write-ups on the topic under study, we found out that organisations encounter a lot of communication problems in managing human resources, of which the major one is the strict adherence to the chain/vertical channel of communication, where information flows only downwards- from top to bottom. The study recommended among others, that management and staff of organisations should adopt the multiple/all channel approach of communication because members can communicate freely, using all the resources of others to expedite tasks and also information flows in all directions (top-bottom, bottom-top and lateral) in the organisation