Emotional Intelligence in Management: A Primer

Abstract

Emotions are everywhere. They influence our actions and behaviors. Emotional intelligence involves knowing when and how to express emotions. The study of emotions in management was for too long neglected. Emotional intelligence provides people skills to managers or management leaders. A manager who can develop goals that people are excited about, get others excited about their work, and generate positivity in the workplace is emotional intelligence and will be a successful leader. Researchers claim that a manager’s emotional intelligence (EI) is as important to the achievement of success as his cognitive intelligence quotient (IQ). This paper provides various ways emotional intelligence is being applied in management