THE FUTURE OF EMPLOYMENT - CHALLENGES IN HUMAN RESOURCES THROUGH DIGITALIZATION

Abstract

New information and communication technologies have entered the market, facilitating full automation across a broad range of industries. This development is called Industry 4.0. Current predictions claim, there will be a redistribution of the workforce and a redesign of job profiles. New requirements are being placed on employees in terms of digital competence, problem solving or human machine communication. For companies, it is going to be crucial to develop an adequate personnel development strategy as part of their corporate strategy, thus providing various accompanying measures for the change process. What are the challenges the Human Resources departments are facing in their efforts to support their employees? This paper deals with various aspects of human resources and the impact of digitalization on the workplace of the future. Therefore a capability maturity model was developed and will be presented within this article. Using the model, companies can detect their individual level of digitization in the Human Resources field and will be able to implement a future development strategy.