DIGITALIZING HUMAN RESOURCES THROUGH GAMIFICATION FOR EMPLOYEE ENGAGEMENT

Abstract

While employees of the Industrial Revolution were known to be manual workers and those of the Information Age as knowledge workers, employees in today’s Technological era are a new kind of generation known as Digital Natives. This generation has compelled a change in the conventional ideologies of people management at workplaces by posing a challenge to organizations in general and HR managers in particular on how to manage them as they bring with them unique work skills and attitudes. Gamification can enhance learners’ autonomous motivation and enable them to feel enthusiastic during their tenure in the organization. The objective of this paper is to understand how gamification can bring about employee engagement. This paper aims to examine the initiatives by the companies by adopting Gamification as a tool to engage employees. The information is gained from literature review of key reports on Gamification and employee engagement. There are also major review of few organizations across sectors practising Gamification initiatives as a part to engage the employees of the organization. This paper contributes to the understanding of Gamification in various organizations and its impact on employee engagement.