Integration of Artificial Intelligence in Human Resource

Abstract

Technological innovations are unending and have impacted almost all, in every aspect of life over the past few decades. One such technological innovation which is capable of revolutionising the world, the most spoken, discussed and implemented in many fields is artificial intelligence. Artificial intelligence (AI) is software which can think intelligently, similar to how an intelligent human thinks. Based on few studies AI is organized into four categories such as, it’s a system that thinks like a human (Haugeland, 1985; Bellman, 1978), think rationally (Charnaik and McDermott, 1985; Winston, 1992), act like a human (Kurzweil, 1990; Rich and Knight, 1991) and act rationally (Schalkoff, 1990; Luger and Stubblefield, 1993). As stated by Bersin (2018) AI is now popping in most of the software’s,and it is integratedinto many of the business functions. One such business function wasthe integration of AI is taking place at a faster pace is Human Resources (HR), concerning various HR functions such as hiring process, onboarding, training to mention a few. Integrating AI in HR does not mean that AI would completely take over the role of HR managersrather this will help the HR’s to focus on more strategic work and less focus on repetitive and low-value add tasks. Hence without a doubt, there is a more nuanced picture of the way in which AI would help to streamline and reshape the HR functions for better efficiency and agility. This paper focuses on qualitative research and aims to explain how AI has been integrated into different functions of HR and its impact towards the organisations, employees and HRs.