Exploring Cross Functional Management Practices: A Case study in Omega Line Ltd Vavuniya, Sri Lanka

Abstract

The Case Study at Omega Line Ltd Vavuniya Apparel aimed to understand the collaborative efforts of key departments—Human Resources (HR), Production, Information System and Finance—in achieving organizational goals. HR's pivotal role in facilitating communication, coordination, and decision-making across these departments was particularly emphasized, showcasing HRM contribution to enhancing overall performance. The primary data were collected using the semi structured questionnaire, observation and focus group discussion guidelines. The secondary data were collected via refereeing website of omega line and their publications. The collected data were analyzed using thematic analytical techniques. The study showcased a well-integrated, efficient, and innovative organization that thrives on cross-functional collaboration, operational excellence, and employee engagement. HR plays a central role in fostering interdepartmental alignment, workforce development, and compliance, contributing significantly to the company’s overall success. The study highlights that the crucial role of HR in the apparel industry, its role in cross functional collaboration and addressing challenges like high turnover, workforce management, and seasonal production demands