The Influence of Role Conflict on Employee Performance Evidence from Female Teachers in the Government Education Sector Colombo District, Sri Lanka

Abstract

The employee performance of female teachers in the government education industry in Sri Lanka is significantly influenced by role conflict, making a major factor contributing to employee stress. The primary objective of this study was to examine the relationship between role conflict and employee performance among female teachers in the government education sector in Colombo District, Sri Lanka. Role conflict arises when employees face incompatible work demands, leading to stress, job dissatisfaction, and decreased productivity. As dimensions of Role conflict inter-role conflict and intra-role conflict were considered. The primary data were obtained from the study sample, which comprised 265 female teachers which was selected using a simple random sampling method, using a self-administered questionnaire containing 30 statements on a five-point Likert Scale. Bivariate analysis was employed as the main statistical technique in this study. The findings reveal a significant negative relationship between role conflict and employee performance, emphasizing the need for effective workload management and support systems in educational institutions.